3 Replies Latest reply on Mar 19, 2015 8:46 AM by Dave LaRonde

    Sound Trouble when I import an AEP CS5.5 PC in CC 2014

    philosophie

      Hi to all,

       

      when I import an AEP CS5.5 PC in CC 2014 I ve no sound...

       

      Thanks for your help

       

      Best reards

        • 1. Re: Sound Trouble when I import an AEP CS5.5 PC in CC 2014
          Szalam Adobe Community Professional & MVP

          We're gonna need a bit more information.

          What file format are your sounds meant to be coming from?

          How are you previewing where you've got no sound?

          When you highlight your audio layer and press LL, do you see waveforms?

          What version number is your AE CC 2014?

          What OS? What other system specs? Etc.

          FAQ: What information should I provide?

          • 2. Re: Sound Trouble when I import an AEP CS5.5 PC in CC 2014
            philosophie Level 1

            Thanks to your answer Szalam,

             

            Here is my answer.

            What file format are your sounds meant to be coming from?

            I have 3 type of sound : mp3A and wav and audio channel from video

             

            How are you previewing where you've got no sound?

            When you highlight your audio layer and press LL, do you see waveforms?

            Yes

             

             

            What version number is your AE CC 2014?

            The initial files version is : 10.0.2 (windows 64)

            The version number of my AE is 13.2.0.49 (Mac)


            What OS? What other system specs? Etc.

            OS X : 10.9.5

            Proc : 3,2 GHZ Intel core i5

             

            Another thing when I convert my file the AE put this message :

             

            After effect Alerte : conversion d'option d'effet requise pour l'effet Correcteur chrmat. tridirect.. Certaine options d'effets seront réinitialités, Afin d'éviter la réinitialisation en mode silencieux de ces m^mes options d'effets sur tout les projet par la suite, enregistrez ce projet puis relancez After effets (25 / 0)

             

            After effect Alert: required effect option of conversion to effect corrector chrmat. tridirect .. Certain effects options will réinitialités, To avoid resetting silent these as my effects throughout the project later options, save the project and restart After Effects (25/0)

             

            I ve done this but I ve no sound.

            • 3. Re: Sound Trouble when I import an AEP CS5.5 PC in CC 2014
              Dave LaRonde Level 6

              Try this: convert all your mp3 audio to either aiff or wav files.  AE's behavior with compressed audio isn't consistent: sometimes it works fine, sometimes it doesn't.