2 Replies Latest reply on Mar 26, 2015 10:33 AM by matthewriley

    Premiere Elements 13 on OS X Yosemite 10.10 Crashes After Launch

    matthewriley

      Hello,

       

      I'm running Premiere Elements 13, with all updates applied, on OS X 10.10 and each time it crashes within two to five minutes after launch. There does not appear to be a particular action that triggers the crash and does not happen at the same time. I have sent the crash reports in, assuming Adobe reads those.

       

      I have verified my Mac meets the OS X system requirements and have also closed down every running program to free up as much system resources as possible. I am also using a trackpad. I have seen some forum discussions suggesting previous versions of PE crashed due to a trackpad being used. Is this still the case with PE 13?

       

      Is there anything else I can try to fix this?

       

      Thanks,

       

      Matt