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How do I download TCS5? I cannot find the download link for TCS5 even though I've paid for it.
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Try - https://www.adobe.com/cfusion/tdrc/index.cfm?product=tcs#
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I know this sounds like a dumb question ("How do I download...?") but I tried every possible online alternative for subscription downloading the TCS5 for almost 24 hours without success. The subscription download link does not exist anywhere on the Adobe site, despite impressions to the contrary. At the end a kind and patient soul from Customer Service (Anvinder, thank you!) sent me two separate links for two different set-up packages (a .7z package and an .exe package), I saved them on my desktop and then clicked the .EXE file and installed the suite. Actually it turns out the reason I could not download the Suite was because I was clicking on the obvious DOWNLOAD button hehhehhe!. The customer rep specifically told me NOT to click the download button and instead directly go to the URLs that he kindly provided! It was an adventure but at the end I am happy that I could download it since I love TCS. I have no idea why Adobe makes it this hard to download TCS. I wish someone looked into this aggravating problem and the whole download interface. Please test your interface because it is well-designed, looks good, and it "looks" as though it should be working etc. but actually it does not.
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Umm, you know you’re not talking to Adobe here right? This is a user-to-user forum with staff peeking in occasionally.
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Jeff, I appreciate your kind interest and reply. I was addressing the issue to Adobe of course in case someone from the company takes a look at it. I didn't mean it to sound like it was your problem or anything. If that is the case I apologize for the inadvertent misunderstanding. But I'm still amazed that the reason I had an issue with the download was precisely because I was clicking the Download button. That was a new one for me.
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Sorry, never had any experience with the downloads page – I’ve always gone through the Volume Licensing route.