2 Replies Latest reply on Mar 21, 2015 7:32 PM by pwillener

    installing Adobe Flash

    douglasb8589199

      I`m attempting to install Adobe Flash on my Mac and after it downloads , installs it stops telling me to close Safari . I have closed Safari several times and it won`t go any further .

        • 1. Re: installing Adobe Flash
          RahulTyagi_ Adobe Employee

          Hi Douglas,

           

          Please make sure there is no other instance of Safari running on your system, you can use Activity Monitor on Mac to check for this.
          Have you downloaded the setup from adobe's official website or from any third party website.

           

          Once you have downloaded setup file, restart your mac and then try installing Adobe Flash from that location so that it doesn't give that 'close safari' prompt.

           

          Please let me know if this helps.

           

          Regards,

          Rahul

          • 2. Re: installing Adobe Flash
            pwillener Level 8

            You need to quit the Safari process; closing the browser window is not enough.

             

            [topic moved to Flash Player forum]