6 Replies Latest reply on Mar 22, 2015 2:11 PM by Benjamin Root

    lightroom not allowing access to Develop module

    if42

      Hi

       

      I have the Adobe creative cloud 'photography' programme.

       

      I've just switched Macs. I restored a time machine backup to move my files across. On the new Mac, Lightroom appears to work, no error, until I try and edit a photo when it has then decided not to allow access to the Develop module, with the error "Develop module is disabled. Please renew your membership to reactive the Develop module".

       

      Note

      - I am logged in.

      - Membership is active according to the Adobe account page, which I just checked.

       

      How do I fix this?

      How can I actually contact Adobe, rather than add noise to a forum?

       

      V frustrated. I hate subscription services - this would never have happened for software I just bought. And, Adobe and pointing me to a forum with no email or phone or chat access despite paying for the service.

       

      thx

      Ian