1 Reply Latest reply on Mar 22, 2015 8:35 AM by Mylenium

    Hi, after paying my monthly subscription of my Adobe Illustrator, I can not open my Illustrator. When I open my Creative Cloud, it shows that my Illustrator app is not available and I should try 30day trial. Why is this happening almost every month? Why d

    bongh26501147

      Hi, after paying my monthly subscription of my Adobe Illustrator, I can not open my Illustrator. When I open my Creative Cloud, it shows that my Illustrator app is not available and I should try 30day trial. Why is this happening almost every month? Why do you charge me and then right after you disable my account. This happens many times now and I can not even get a response. You don't even allow us to email you directly and keep on hiding your customer service emails. This Creative Cloud service really SUCKS!!  Please improve it and respond to my requests.