0 Replies Latest reply on Feb 7, 2007 8:25 PM by Troy_Wells

    TIF-LZW import

    Troy_Wells Level 1
      I am using RoboHelp X5.0.2, Build 801 with Windows XP Pro.

      TIF-LZW image will not import. I am directed to a non-existant page to download a fix. The message I gets says:

      "A TIF-LZW image was found in Filename.mif.
      Would you like to download a component that will allow TIF-LZW images to be imported?

      Pressing YES will open your browser to the site to download the missing component.
      Pressing NO will continue the import process with missing images."

      However, if I press YES, I am taken to the following page:

      http://www.adobe.com/cfusion/knowledgebase/index.cfm?VAR=13.10.801

      Which shows a search page with no results.

      Please advise if such a component still exists, and if so, where it is.

      Thanks!!
      Troy