5 Replies Latest reply on Jul 10, 2015 6:29 AM by kubas37139258

    InDesign crashing after update

    alec123

      Hello all,

       

      I just updated my InDesign to version XXXXX.

       

      Now when I try to launch it, I get the following insanely long error message. Can anyone please help? I have tried clearing the cache files, and it did not work. Using a Macbook pro with Yoesmite 10.10.2

       

      Thanks!!

       

      Process:               Adobe InDesign CS6 [2439]

      Path: /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6

      Identifier:            com.adobe.InDesign

      Version: 8.0.0.370 (8000)

      Code Type:             X86 (Native)

      Parent Process:        ??? [1]

      Responsible:           Adobe InDesign CS6 [2439]

      User ID: 1283591407

       

      Date/Time:             2015-03-23 14:23:21.579 -0400

      OS Version:            Mac OS X 10.10.2 (14C109)

      Report Version:        11

      Anonymous UUID: BCE2E0F0-EF68-E917-C71B-99BC4093AC1E

       

       

      Time Awake Since Boot: 5600 seconds

       

      Crashed Thread:        0  Dispatch queue: com.apple.main-thread

       

      Exception Type:        EXC_BAD_ACCESS (SIGSEGV)

      Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000

       

      VM Regions Near 0:

      -->

          __TEXT 0000000000001000-0000000000005000 [   16K] r-x/rwx SM=COW /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6

       

      Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

      0   com.apple.opengl 0x924768c1 CGLDescribeRenderer + 108

      1   com.adobe.psl 0x1838c3c1 PSSLO::ConstAutoResource<PSSLO::StyleSheet>::ConstAutoResource() + 4714097

      2   com.adobe.psl 0x18531084 PSLGetPreferences + 5620

      3   com.adobe.psl 0x185bd63f PSLCreateStringUTF8 + 480943

      4   com.adobe.psl 0x185bc5bd PSLCreateStringUTF8 + 476717

      5   com.adobe.psl 0x18532b47 PSLGetPreferences + 12471

      6   com.adobe.psl 0x185330ce PSLShutdown + 398

      7   com.adobe.InDesign.Photoshop Import Filter 0x17ea653c GetPlugIn + 60844

      8   com.adobe.InDesign.Photoshop Import Filter 0x17eac23e GetPlugIn + 84654

      9   com.adobe.InDesign.Photoshop Import Filter 0x17eb2ef9 GetPlugIn + 112489

      10  com.adobe.InDesign.Photoshop Import Filter 0x17eb0d70 GetPlugIn + 103904

      11  com.adobe.InDesign.Photoshop Import Filter 0x17eb067e GetPlugIn + 102126

      12  com.adobe.InDesign.AppFramework 0x14807577 GetPlugIn + 766263

      13  com.adobe.InDesign.AppFramework 0x1477a9c7 GetPlugIn + 189831

      14  com.adobe.InDesign.AppFramework 0x147792f9 GetPlugIn + 183993

      15  com.adobe.InDesign.AppFramework 0x14730d56 0x14722000 + 60758

      16  com.adobe.InDesign.AppFramework 0x1474f327 GetPlugIn + 12007

      17  com.adobe.InDesign 0x00001ec5 main + 341

      18  com.adobe.InDesign 0x00001d55 start + 53

       

      Message was edited by: Peter Spier