larry b val vista
What is your program? Premiere Pro or Premiere Elements? Assuming Premiere Elements for now....
What version of Premiere Elements and on what computer operating system is it running?
iPad video is often recorded with a variable frame rate. Premiere Elements does not fare well with variable
frame rates. Problems range from out of sync audio to not being able to import the video at all. One solution is to use a free program such as HandBrake to convert the file with the variable frame rate to a constant one - produces H.264.mp4 file.
More information can be supplied after you review the above and supply more information.