2 Replies Latest reply on Mar 26, 2015 2:45 AM by susand48599777

    I use windows 7 and firefox 36.0.4 and can't get the latest flash player update 17.0 to work. Facebook games go to blank screens and bbc iplayer goes to a grey screen when you try to run any video.

    susand48599777

      I use Windows 7 and Firefox 36.0.4. I have spent the last three hours trying to get the latest flashplayer update 17.0 to work. I have uninstalled/closed browser/rebooted/reloaded in so many combinations and so many times that I'm running out of both tea and patience. No point in screenshots - no error messages, facebook games go to blank screen and any video on bbc iplayer for example goes to a grey screen when you click it to run.