0 Replies Latest reply on Mar 23, 2015 10:43 PM by Raphael Varieras

    Whenever I try to import pictures from a folder that includes videos, the import stalls.

    Raphael Varieras Level 1

      This error happens to me systematically, with whichever one of my three cameras I use: whenever I import photos along with one or multiple videos in the same folder, the import seems to stall. Whenever I eventually cancel the import, I get the following message:

       

      "No photos or videos were found to import."

       

      After that, if I remove the videos from the folder to be imported, the import is successful. But then of course, my videos are not managed in Lightroom along with the photos.

       

      Any ideas welcome...

       

      Lightroom version: 5.7.1 [994773]

      License type: Creative Cloud

      Operating system: Mac OS 10

      Version: 10.10 [2]

      Application architecture: x64