cannot import photos into Lightroom 5
You need to supply more detailed info. Have you purchased a new camera? Maybe there is no support for your model as yet!
See list of supported camera models.
Camera Raw plug-in | Supported cameras
If you are getting an error message please post a screen capture or quote it completely.
I also have an import issue. I have added more details here :
Import not working in LR 5.7.1
Help would be appreciated.
Retrieving data ...