4 Replies Latest reply on Mar 24, 2015 2:59 PM by carolines29347158

    I am trying to re load Lightroom 5.7 frommy outside hard drive to my new hard drive . I am able to reach a certain point in the download and I am then asked for the access code which I do not have. I had upgraded on line from Lightroom3.

    carolines29347158

      Hello,

      I just had the hard drive on my computer replaced, and the Lightroom5.7 and Photoshop cannot be sent over from the outside hard drive without an access code!! Now what do I do? Will Adobe have a record of my Lightroom3 download and my 5.7 upgrade?