We have a number of individual Adobe Pro subscriptions that we would like to transition to a Creative Cloud license and provision our users through Creative Cloud going forward. By having all of our subscription licenses moved to a Creative Cloud platform, we will be able to provision users, track licenses, and plan out our costs annually.
When we purchased our indiviual licenses for Adobe Pro, our Adobe representative said we would be able to migrate those to Creative Cloud at a future date. We would like to make that happen quickly and need to locate information allowing us to do so. We have been less than successful in locating that information / process to perform the migration.
Has anyone else had success in moving away from the individual Adobe subscription products and getting those licenses transfered into Creative Cloud?
Adobe is a company... what do you mean by Adobe Pro?
Since this is an open forum, not Adobe support... you need to contact Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html