7 Replies Latest reply on Jun 29, 2015 1:00 PM by A.T. Romano

    Premiere Elements 13 - No sound effects

    yeppeyump

      I have no sound effects in the sound-tab. The "effects" is greyed out.

      However, I do have some soundtracks. All I think.

       

      Anyone knows why and how to get the effects?

        • 1. Re: Premiere Elements 13 - No sound effects
          A.T. Romano Level 7

          yeppeyump

           

          What computer operating system is involved?

           

          How long ago did you install Premiere Elements 13? And, did you do it with antivirus and firewall(s) disabled?

           

          If you are within 12 hours of install, then give the Sound Effects more time to appear within the opened project.

          There have several reports of a significant delay between the finish of program install and the appearance of the Sound

          Effects under the Audio Tab of the workspaces.

          Untitled-3.jpg

           

          What is grayed out? You are not talking about fx Effects. Right? Do you see the Sound Effects Tab pointed to in the

          screenshot, but it is grayed out? How would you describe the speed of your Internet connection?

           

          Please review and then we will decide what next.

           

          Thank you.

           

          ATR

          • 2. Re: Premiere Elements 13 - No sound effects
            yeppeyump Level 1

            Thank you for the reply.

             

            This is very strange(?), but today many of the sound effects is there! But not all, maybe 50% if I compare to the list in the picture above.

            Maybe there is a looong delay even if I am on a 100 Mbit Internet connection and it was about a week since I installed Premiere Elements 13?

             

            BTW, It was greyed out exactly where the arrow is pointing.

            I guess I have to wait another week

            • 3. Re: Premiere Elements 13 - No sound effects
              A.T. Romano Level 7

              yeppeyump

               

              Thanks for the follow up information.

               

              What computer operating system?

               

              That is indeed strange. Hours delays in appearance

              but not days, weeks...

               

               

              When I did my Premiere Elements 13 First Look with the tryout, I wrote

               

               

              Sound Effects has 13 subcategories and a total of 268 free sound effects. The Sound Effects subcategories and the number of sound effects in them are Ambience (49), Animals (10), Cartoon Effects (20), Crashes (10), Fire and Explosions (18), Foley (30), Impacts (20), Industry (10), Liquids (10), Science Fiction (30), Technology (30), Transportation (11), and Weather (20).

               

               

              As of today, my count for purchased Premiere Elements 13 and 13.1 Sound Effects is the same as above on Windows 7 64 bit and Windows 8.1 64 bit.

               

              ATR

              • 4. Re: Premiere Elements 13 - No sound effects
                yeppeyump Level 1

                Thank you again for the reply.

                 

                I'm not trying to fool anyone, but today ALL of the sounds is visible, I have compared with your list! I have no idea what was going on.

                Just for info, I'm running Windows 8.1 64 bit.

                 

                Well, everything solved by itself

                • 5. Re: Premiere Elements 13 - No sound effects
                  A.T. Romano Level 7

                  yeppeyump

                   

                  Thanks for the great news that the Sound Effects have finally made full appearance under the Audio Tab of your

                  Premiere Elements 13/13.1 on Window 8.1 64 bit.

                   

                  Best wishes.

                   

                  ATR

                  • 6. Re: Premiere Elements 13 - No sound effects
                    princethomas55


                    Hi. Im having the same problem. I installed Premiere Elements 13 about 6 weeks ago or so and I still have nothing in my audio tab. No Sound Effects no Score. Any ideas?

                    Thanks,

                    -Tom

                    • 7. Re: Premiere Elements 13 - No sound effects
                      A.T. Romano Level 7

                      Tom

                       

                      On what computer operating system is your Premiere Elements 13 running? Have you updated 13 to 13.1 using an opened project's Help Menu/Updates? See if there is a pending Camera Raw Update there in Help Menu Updates. If there is, download and install it. Then determine if your Audio Tab contents start to appear.

                       

                      Have you looked at the problem with and without the antivirus and firewalls disabled?

                       

                      Otherwise, if you have a purchased serial number and the installation files or an installation disc, then

                       

                      uninstall the program the usual Control Panel way

                       

                      do a free ccleaner run through (regular and registry cleaner parts) - assuming Windows

                      CCleaner - Download

                       

                      reinstall with antivirus and firewalls disabled.

                       

                      when assured that 13 is installed OK, the download and install 13.1 Update from Help Menu/Updates.

                       

                      Please let us know if any of the above triggered the Music Scores and Sound Effects to appear under the project's Audio Tab.

                       

                      Thanks.

                       

                      ATR