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If viewing environment is not properly configured to use adobe what do I do?

New Here ,
Mar 25, 2015 Mar 25, 2015

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The document you are trying to load requires Adobe Reader 8 or higher. You may not have the Adobe Reader installed or your viewing environment may not be properly configured to use Adobe Reader. For information on how to install Adobe Reader and configure your viewing environment please see http://www.adobe.com/go/pdf_forms_configure. This is the message I get when trying to open a simple document. What can I do?

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LEGEND ,
Mar 25, 2015 Mar 25, 2015

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What OS, browser and version of Reader?

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New Here ,
Mar 25, 2015 Mar 25, 2015

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Hi and thanks for the reply,

I am using an Apple iMac OSX leopard and Chrome and I just downloaded the latest Adobe Reader.

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LEGEND ,
Mar 25, 2015 Mar 25, 2015

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Ah, Chrome. Chrome locks out Adobe Reader. Just save what you see to your desktop and open it in Adobe Reader. If you still get the message double check, you still aren't using Adobe Reader.

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New Here ,
Jun 28, 2022 Jun 28, 2022

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I'm using windows 10, chrome

 

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LEGEND ,
Jun 28, 2022 Jun 28, 2022

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Same, Anthony. Download the file. Start Reader. Open the file using Open ffom

the File menu. 

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New Here ,
Mar 25, 2015 Mar 25, 2015

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I cannot believe that I am the only person on the planet to experience the configuration message. Today I spent 3 hours trying to get Adobe to work. It there an alternative to this abomination?

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LEGEND ,
Mar 25, 2015 Mar 25, 2015

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Maybe if you answer the questions I asked...

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LEGEND ,
Mar 25, 2015 Mar 25, 2015

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Also, keep in mind this is a user forum not a chat room. You need to have patience and wait until someone comes in to view your question.

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New Here ,
Aug 18, 2020 Aug 18, 2020

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dear when i duble click on adobe file so i get the given below message

The document you are trying to load requires Adobe Reader 8 or higher. You may not have the Adobe Reader installed or your viewing environment may not be properly configured to use Adobe Reader. For information on how to install Adobe Reader and configure your viewing environment please see http://www.adobe.com/go/pdf_forms_configure. This is the message I get when trying to open a simple document. What can I do?

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