Have you tried to restart your device. It could be that your device is running low on memory.
Could you send me a LR Desktop diagnostig log - best as a private message with a downloadable dropbox link.
You can trigger the log via LR Desktop preferences -> Lightroom Mobile and when you hold down the alt key you will notice a generate diagnostic log button.
Btw. When you open up this little cloud indicator within LR Mobile collection view, is there still sync progress showing up? Which version is your iPad Mini? Retina?
Yes, I've tried rebooting the iPad. No effect. (although I'll try rebooting right now again and let you know the results). I don't use the iPad for much else besides email and a little browsing. It's primarily for LR Mobile.
I will send the LR Desktop log this evening when I get home. That won't show you what's happening on the iPad, will it? Just desktop to cloud, and any updates that might have originated from the iPad, right? I can also trigger an update from the iPad if you'd like and let that sync to the Desktop happen so you can see it in the logs.
As for the cloud indicator - I've waited for all syncs to be done. No pending updates from the desktop, and the issues occur with no pending updates from the iPad.
I just tested as well: cloud indicator when the "pause" is occurring, reports "All up to date" (or "paused" if I'm offline).
And I have an iPad Mini 2, which has the Retina display resolution.
Did you get the message with the log? Just want to make sure - the messaging interface was a little confusing.
Yes. Worked - Thanks
Good morning Guido,
Well, I may have messed things up, or I may have stumbled across the source of my original issues of "0 Photos" and heavy pauses opening mobile collections.
I un-synced every collection in LrD. But Adobe online (lightroom.adobe.com) still shows all of the collections. I deleted LrM on my iPad and it's still syncing all the original collections.
How do I do a complete reset of LrM and all synced collections? I want to start from scratch - nothing sync'd, no collection on Adobe online. I'll remove LrM and start on the iPad from scratch. But only when Adobe online shows what I have flagged for sync in LrD. Then I'll start with a few small collections and see if the original problems persist.
I'm hesitant to delete the collections on the Adobe site but it seems that that might be the way to go.
Your help is appreciated.
Have a great day,
Hi! Me again!
Apologies for so many messages.
I have been tinkering and researching and found the "Delete all data" button on LrD. I have pressed it.
I think this is what I needed to do to reset everything on my iPad.
I am now syncing a limited number of collections (23) containing a total of around 300 images. This should be enough to test if the original problems persist.
Stay tuned (unless you have any words of wisdom to offer!) and I'll let you know how my testing goes and what the results are.
Have a great day,