I use Presenter to create training modules where I work at. I can publish the module but when the user tries to launch it - they get a blank screen. I've been shown that staff need to flip into compatibility mode to view the modules. Is there a way that this can be done without staff having to do this? Having 1100 staff doing this can be problematic. Please help.
I don't know about this issue specifically, but I had the reverse happen, where videos weren't showing up in Compatibility View. The same result of the blank screen was occurring though.
I added the following line to the index.htm files in the <head> section and it worked after that:
<meta http-equiv="X-UA-Compatible" content="IE=8" />
Not sure if this would work exactly for you, but it might set you on the right path since it's involving Compatibility View.
Nailed it! That fixed has worked wonderfully. Thank you very much!