13 Replies Latest reply on Dec 12, 2016 7:26 AM by winterinc

    I get a "connection error" when trying to update/install Flash Player

    snt531

      I have a previous version of Flash player so I was trying to update it. The installation doesn't make it past 5% before saying "connection error". I have tried all the troubleshooting steps and even tried to uninstall it. When I try to download the uninstaller, I get a page on safari that says "safari cannot connect to server" (I also tried on firefox too, same problem). I have tried to locate it in my toolbar and applications to uninstall it from there with no luck, it has completely disappeared. Not in my trash, nowhere. Not sure what else to do. I am running on Mac OS X 10.7.5. When I have Adobe check to see if it is installed on my computer, it says that a previous version is installed, 16.0.0.