A few of us have had problems with LR crashing during a Mobile sync. In your situation, how soon does LR crash after signing in -- instantly, a few seconds, a few minutes? If you have time after signing in, go to Edit > Preferences > Lightroom Mobile and click Delete All Data, which will delete all the photos and associated data on the Mobile cloud (it will be restored the next time you successfully sync). But if LR crashes before you get a chance to Delete All Data, follow the recipe in this message for syncing with another catalog temporarily: Re: I keep getting Lightroom 64 bit has stopped woring on my computer. It was working fine till I signed in and turn mobile sync on in collections Once you're syncing with the other catalog, you can click Delete All Data there. The belief is that once you've deleted and resynced the cloud data, the crash goes away (it did for me, and perhaps another person).
Hi all ,
We have noticed that lots of users are facing CRASH issue with Lightoom CC ( New launched release )
The fix is quite simple .
- Open Creative cloud and click the gear icon at the Gear icon and choose preferences
- Hit Sign out from Creative cloud window.
- Re-login to CC app and then launch Lightroom CC ( it should work ).
Please have a look at the screenshot below to know the SIGN OUT process from
This does not work for me. I sign out and then back in but it still crashes. I had started the trial version of Lightroom 5 last week and wanted to check out Lightroom CC before making the decision to purchase. Does my problem have anything to do with the fact that I am on a trial version? Would deleting Lightroom 5 help?
P.S. I am on a mac not windows, if it makes a difference
Thanks, but as I said I tried and it does not work for me
Have you tried to update to the just released Lr version 6.0?
Could you try the following.
- open Internet Explorer
- On the Internet Explorer Tools menu, click Internet Options.
- In the Internet Options dialog box, click the Advanced tab.
- In the Security category, check Use TLS 1.0, Use TLS 1.1, and Use TLS 1.2 (if available).
- Note It is important to check consecutive versions. Not selecting consecutive versions (e.g. checking TLS 1.0 and 1.2, but not checking 1.1) could result in connection errors.
- Click OK
Let me know if that helps in your situation.