6 Replies Latest reply on Apr 22, 2015 1:37 AM by greule

    Lightroom CC crashes when I sign in to Lightroom Mobile.

    Jon Borland

      I'm using Lightroom CC 5.7.1 on Windows 7 64bit

       

      THis is the error message that I'm getting:-

       

      Problem signature:

        Problem Event Name:    InPageError

        Error Status Code:    c000009c

        Faulting Media Type:    00000003

        OS Version:    6.1.7601.2.1.0.256.1

        Locale ID:    2057

        Additional Information 1:    8c1f

        Additional Information 2:    8c1f3b077de789a3ff460a247eef5c20

        Additional Information 3:    746b

        Additional Information 4:    746b3aab21d1c4ce86695c0853f79f2d

       

      Any help would be appreciated