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need help with platform swap for design premium

New Here ,
Mar 27, 2015 Mar 27, 2015

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What are the steps necessary to switch from windows xp to a mac os for the design premium product

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LEGEND , Mar 27, 2015 Mar 27, 2015

As far as I know it is all or none.  Your original serial number would be disabled, which would most likely disable your Windows installation(s).

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LEGEND ,
Mar 27, 2015 Mar 27, 2015

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You can swap languages/platforms for a latest version product if you follow the instructions at the following link:

http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.html

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New Here ,
Mar 27, 2015 Mar 27, 2015

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Thx Ned,

So here's a silly question. We have Adobe Premium Suite installed on two windows computers. Does the swap mean that we need to change both downloads to the new mac os or can I switch just one of them?  which is what I need to do...

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LEGEND ,
Mar 27, 2015 Mar 27, 2015

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As far as I know it is all or none.  Your original serial number would be disabled, which would most likely disable your Windows installation(s).

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New Here ,
Mar 27, 2015 Mar 27, 2015

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You're right...

According to the:

Platform or language swap policies

  • You must give up all licensing rights to your current platform or language version.

Which blows because it comes down to who gets to keep it on THEIR computer which as whole different forum..

Oh well.

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