3 Replies Latest reply on Jul 23, 2015 12:47 PM by Szalam

    Glow.aex cannot be loaded. How do I fix?

    Trendzy

      Whenever I apply Glow to an adjustment layer, a popup up says "After Effects Error: plug-in "Glow.aex" could not be loaded", although it is in my effects and presets. I have provided screenshots to further explain my problem.

       

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      ae2.png

        • 1. Re: Glow.aex cannot be loaded. How do I fix?
          Szalam Adobe Community Professional & MVP

          First, go to Help>About and make sure you're running version 13.2.0.49

          If not, update.

           

          That sort of error usually means something has gone awry with a plugin. In this case, it's one of the core plugins for AE and not an odd third-party one. Thus, it usually means something is fouled up with your install. I think uninstalling and reinstalling AE may be your only solution.

          Alternatively, (and I'm assuming you're on CC 2014 or version 13.2) you could try installing a different version of AE like version 12 or 11 and then copying the glow plugin from that version into the current one. However, if it's borked one thing, it's likely got issues with more than just that.

          • 2. Re: Glow.aex cannot be loaded. How do I fix?
            xl2131337

            Are you sure reinstalling is the only option? cause my glow effect worked, then i installed sapphire and bcc plugins and it stopped working for some reason

            • 3. Re: Glow.aex cannot be loaded. How do I fix?
              Szalam Adobe Community Professional & MVP

               

               

              Are you sure reinstalling is the only option?

               

              No; in fact, I listed other options.