1. Restart your computer to stop any Adobe process that is running.
2. Click on the following Adobe link. Go to the bottom where it says, "Still having problems?". Click on the link that is for Internet Explorer.
If this works you might want to save the link as a Favorite.
Andy, I have tried that several times. Did everything except mess with the registry. No success. Sorry. But thanks for the try.
This is the only other info I have: Common problems
You might want to try searching the forum using something like "Windows 7 flash player hangs".
If you cannot find a solution on the above link, post back to this forum during the week when the Adobe staff people are here.
Can you post the contents of the FlashInstall.log file in C:\Windows\system32\Macromed\Flash
I have no log file, the installer starts with the initializing step, then goes into “if you have trouble”.... It is hung at that point.