Im having difficulty with purchasing Photoshop touch for my Note 4.
I use my Google Play Balance to pay off the whole thing and enter my password. But then it gives me the error that it cant retrieve information from the serve (Both wifi and 4G)
I contacted google about this and they directed me to Adobe for help.
you might want to hold off on that purchase anyway.
Photoshop touch for phones has some serious problems adjusting to the high resolution screen of the note 4, making it almost unusable.
Photoshop touch for tablets works fine, but they won't allow you to install it through the play store because the note 4 is not a tablet.
it's odd that Google tells you to contact us since it's their App causing this - we do not know what the error code means.
One link that might help
Go to settings >application > Play Store >Clear Data & Clear Cache.
Go to accounts >Google >Remove account.
Again Settings>Account >Google >Log In.
Hope it helps,