2 Replies Latest reply on Mar 30, 2015 6:59 AM by kimm73311571

    Why is my Acrobat Pro now running in "Trial" mode?

    kimm73311571

      Today when I attempted to launch Acrobat v10.1.12 (previously installed with CS6), I was prompted to sign in.

      When I signed in, I am alerted that I am running in “Trial” mode. I am licensed to use Acrobat Pro through my CS6 license.

       

      I recently signed up for CC in order to open and work on newer files provided to me.

      Is this issue is related to the CC subscription, and how can it be resolved?