0 Replies Latest reply on Mar 27, 2015 4:14 PM by Jordi B M

    SOLVED :Flash Player fails installing on Windows XP SP3 ,error 1007

    Jordi B M

      Hi,

      I would like to report a failing installation for FlashPlayer.

       

      The good news is that using the offline installer ( also v 17.0.0.134 ) i have now the Flash Player installed and running :-)

       

      However i will tell my experience for later readers - and hopefully the developper can fix it for future releases:

       

      I download the file install_flashplayer17x32_mssd_aaa_aih ;executing

      the file starts the installation process, but after about the 66%, installation fails, and then

      a browser window with the following url is shown:

       

      https://get.adobe.com/es/flashplayer/completion/aih/?exitcode=1007&re=0&type=install

       

      The installation has been performed using an admin acount.

      Also i've tried executing the reset_fp15.bat file without success.

      Machine is a DELL LATITUDE D505

      Problem is reproducible.

      The installation log and versions used follows a few lines later.

       

      Thanks in advance for your help!

      Jordi

       

      Operating system: Microsoft Windows XP Home Edition- service pack 3 , spanish

      flash Player version i'm tryin to install : 17.0.0.134

      Firefox version: v36.04

      Internet Explorer version: 8.0.6001.18702

       

       

      ***********    log file FlashInstall.txt  ***************************

       

       

       

      =O====== M/17.0.0.134 2015-03-25+20-17-36.594 ========

      0000 [E] 00001030 :3

      0001 [W] 00001027 1814

      0002 [F] 00001007

      =X====== M/17.0.0.134 2015-03-25+20-17-37.185 ========

       

      =O====== M/17.0.0.134 2015-03-25+20-25-45.557 ========

      0000 [E] 00001030 :3

      0001 [W] 00001027 1814

      0002 [F] 00001007

      =X====== M/17.0.0.134 2015-03-25+20-25-46.428 ========

       

      =O====== M/17.0.0.134 2015-03-25+21-25-07.793 ========

      0000 [E] 00001030 :3

      0001 [W] 00001027 1814

      0002 [F] 00001007

      =X====== M/17.0.0.134 2015-03-25+21-25-08.674 ========

       

      =O====== M/17.0.0.134 2015-03-25+21-46-04.305 ========

      0000 [E] 00001030 :3

      0001 [W] 00001027 1814

      0002 [F] 00001007

      =X====== M/17.0.0.134 2015-03-25+21-46-05.236 ========