i tried the 30 day trial, and then purchased the software to download from the store, after i downloaded it, the only thing that opens is the icon that still says my free trial will end soon. Will this change when my trial ends, or did my software just not download correctly? Do i need to wait until my free trial is up to download it on my computer?
What exactly did you buy, Jacquie? There are two licencing options for Lightroom these days, and next steps depend on what you've actually bought into.
(We don't need to see your serial number, if you've got one).