Updating Premier Pro

[åge arneg10371236]

I have Creative Cloud and running 8.0.0 version for Premier - My Apps says I am all up to date. That is not correct. There is a newer version that i downloaded manual, but when i am trying to install it the machine says that my adminsrator is turned off. How do I turn it ON so i can update?Adobe

[Jeff A Wright]

åge arneg10371236 can you please confirm that you are attempting to update Premiere Pro CC 2014?  If so have you tried removing and reinstalling Premiere Pro CC 2014?  You can find details regarding the uninstall and download and installation process at Creative Cloud Help | Download, install, update, or uninstall apps.

[ågea60939076]

Thanks Jeff for your answer -  Yes i it is Premiere Pro CC 2014. I will try again to uninstall and download.

!

[ågea60939076]

No that didnt help - i am stucked

[Jeff A Wright]

åge arneg10371236 then I would recommend reviewing the installation logs to determine why the update is failing to apply.  You can find details on how to locate and interpret the installation log files at http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html.  You are welcome to post any specific error messages that you discover.