Copy link to clipboard
Copied
every time i try to install it, the board loads up a 10th of a way and then fades away.
what is the issue?
Copy link to clipboard
Copied
Hi kinoe,
Please refer to the help document below to fix the issue:
Troubleshoot Creative Cloud download and install issues
Regards,
Sheena
Copy link to clipboard
Copied
i cannot find anything that correlates with my exact problem.
when i try to install it, at the "initializing installer" phase it just closes down.
i do not receive an error message, everything just stops and goes away.