1 Reply Latest reply on Mar 28, 2015 3:03 PM by Benjamin Root

    Why was I billed twice?


      Signed up for CC Photo. Downloaded PhotoShop onto my desktop and paid $9.99 with PayPal. Then later went to my laptop and signed in to Adobe.com. I was recognized. Looked for a way to download a second copy of PS onto the laptop (which Adobe.com says I can do lawfully) but couldn't find any way. Finally downloaded the "trial version" and it installed successfully without asking for any payment info. But then PayPal notified me that I had been been billed once again for $9.99.


      Why is that? I understood that as long as i wasn't using them simultaneously, I could have two copies installed for the same $9.99/month price. What's up with the double billing?