3 Replies Latest reply on Mar 29, 2015 7:18 PM by Just Shoot Me

    import movie from iPhone gives "An unknown error has occurred while reading the video file. Connecting to Dynamic Link server failed. (1)

    Kay Fisher

      Tried previous suggestions about purging the Camera Raw Cache and I raised it to 20.0 GB.

      Still lightroom fails to read most of the videos that I create on my iPhone 6 plus.

      Aperture, iMovie, and Image Capture have no problem with these files.

       

      Respectfully,

      Kay Fisher