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You don't need the service pack to install. It sounds more like the CD is damaged. Have you tried it in another PC? If it is borderline maybe another reader will cope, then you could copy the files to the hard disk and create a copy CD. Otherwise I think you will need to contact your reseller or Adobe for a replacement CD.
Hopefully my world renowned and highly esteemed fellow Adobe Community Expert and colleague won't mind my offering another suggestion here.
It's probably a long shot, but in my dinosaur days of computing, when we had issues reading a CD-ROM, we could often work past the read issue by first copying the contents of the CD to a folder on the hard drive. Then running setup from the hard drive.
Happy Monday all... Rick
As one world renowned expert to another (it's an in joke in case anyone is wondering) I am happy for you to suggest another idea, but where is it? Jeff has already tried that, see his first post. Looks like the jet lag is still affecting you. :-)
I'm afraid that Peter and Rick are being held captive somewhere in the West Bank, and their captors have inserted doppelgangers in their stead!
Welcome back, fellas...I think.
Grrrr, See, the fact I'm awake at 6AM should be an indication that indeed you are correct!
Sorry folks. Totally spaced that one.
When oh when WILL my body become acclimated back to good ole Missouri time?
I'm OK but I think when Mr Scott beamed Rick back to the US he didn't quite get it right. :-)
LMAO - Here's some food for thought
In that show, with all the world seemingly being operated by computer using voice commands, wasn't it odd that that transport gizmo was entirely dependent upon a person sliding those sliders in JUUUUUST the right mix, in order to bring the person back?
Thanks for all of the suggestions. I found a tech note about how to completely remove old versions of RH before installing a new version. Even though I am attempting to reload the same version, I think I'll give this a shot.