3 Replies Latest reply on Mar 29, 2015 9:14 PM by A.T. Romano

    I purchased Premiere Elements 13 a few weeks ago, it downloads without issue, but I can't open it. I get an error message that reads "Elements 13 has stopped working" HELP!!!


      I purchased this online, downloaded it without issue, and it won't open. I get an error message that states "Elements 13 has stopped working"

      I have removed it and redownloaded it several times, and still no luck... HELP!

      When I contacted Adobe support that's all they suggested, to reinstall...