For this problem, you need to deauthorize and authorize ADE again.
Help -> Erase authorization.
ADE will be deauhorized.
Now again AUTHORIZE ADE
Help-> authorize computer.
Error will be fixed !!
Thanks for you help! But i´ve already tried this solution but it didin´t work. When i try to deauthorize, the ADE shows the following message: "Unable to remove the authorization. Please try again later." I tried it yesterday and right now, but it didin´t work. What to do next?
Hello everybody! I fixed the issued with a workaround:
1 - Uninstall 4.0 ADE version;
2- Install the 3.0 ADE version;
3 - Deactivate the device successfully;
4 - Install 4.0 ADE again;
5 - Reauthorize the device and it´s done.
It worked for me!
This worked for me too. It is a great solution. Thank you.
I tried that but the 3.0 version does not give me an option to deauthorize my computer. Any other suggestions?
Try control-shift-D to get the option...worked for me, and I was having the same issues.
I just tried this. Thank you! your suggestion has solve my issue.
This helped me as well. Thank you so much!
That worked! Thank you so much! Still had trouble with one title but I returned it to the library and borrowed it again. Thankfully it wasn't on hold!
that was so perfect! thanks.