2 Replies Latest reply on Mar 30, 2015 4:21 AM by AlonaShestiuk

    Reactivation after formatting

    AlonaShestiuk

      Hi guys. I deactivated Creative Cloud and formatted my PC. Now i am tryig to reactivate it. I signed in to my account on CreativeCloud, clicked download on photoshop and lightroom. Photoshop gave me an error message right after it's been downloaded. Lightroom after the download was complete told me "start trial"? What trial?! What shall i do now? How to get back them back to work? :-( Tried to get an assistance from Adobe but cant find the way to reach a live person to talk to