I have a macbook that is no longer (had an OTB fault can you believe) Apple replaced it and now i need to move the licence that was on that macbook to my new one. Overtime I start Adobe CC process it wants me to buy a plan. My second licnence is already taken by my desktop so must unbind other one.
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )