2 Replies Latest reply on Mar 30, 2015 6:23 AM by JimHess

    Leica Lightroom License number - problem

    ignacavero

      I got a Lightroom license number in 2013 when I bought a Leica camera. I registered it under my Adobe Creative Cloud account and now the program is de-activated and claims that I should buy a license, not recognizing the one I already have. ¿Is tehre anything I can do about this?

        • 1. Re: Leica Lightroom License number - problem
          Arpit Kapoor Adobe Employee

          Hi ignacavero,

           

          You can look here to Find your serial number quickly

           

          Also, may i know which version of Lightroom did you purchase and from where?

           

          Cheers!

           

          ~ Arpit

          1 person found this helpful
          • 2. Re: Leica Lightroom License number - problem
            JimHess Adobe Community Professional & MVP

            The license you received from Leica is for a standalone perpetual licensed version of Lightroom, and cannot be used with the creative cloud. The creative cloud requires that you have subscribed to at least the photography plan which costs $9.99/month and includes the latest version of Lightroom as well as the latest version of Photoshop. It is not licensed with a serial number. If you want to use the Lightroom that you have, please indicate what version it is and what operating system you are using. Then we can provide you with a link where you can download the standalone version.

            1 person found this helpful