0 Replies Latest reply on Mar 30, 2015 7:21 AM by laurencef46744666

    Printing appears yellow!

    laurencef46744666 Level 1

      Hi,

       

      On a number of machines in the office, in the last couple of days the print outs have started appearing yellow. Other colours are also appearing differently to those in the design and print preview.

       

      Initially it was thought it may be an issue with the printer, but the printer technicians checked the colours and all appears fine through their printouts. It only seems to happen when printing from Creative Cloud programs.

       

      I've just updated Creative Cloud on my machine to confirm it's not an update issue and rebooted to ensure the updates applied.

       

      Looking in the printer preferences everything appears fine, and hasn't changed from the previous state for it to have started causing this issue.

       

      Has anyone had a similar problem or does anyone know of what could cause this?

       

      Thanks,

      Jason