1 Reply Latest reply on Mar 30, 2015 10:40 AM by A.T. Romano

    .m4a and .mov loading problems in element 12


      I can't get any .m4a files to load into elements without getting a generic error reading.  With my .mov files they will only load audio and no video.  I have tried loading files I used in elements 8 without a problem, but they don't work in 12.  Without changing the format of each of these files is there any way to get this to work and why is this a problem in elements 12?  Thanks