Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
Be aware that it will cost you half of your remaining balance but will still end the day of your next billing period. It is not really a month to month subscription as described. In this case reading the terms and conditions is important and I will certainly do so with any online subscription in the future.