11 Replies Latest reply on Mar 31, 2015 8:14 AM by dj_paige

    Lightroom wont accept serial #


      In January I purchased a digital download from Amazon of Lightroom 5. I purchased the Teacher/Student edition and had to submit some information to them before they would approve me to get the special price. I was approved and sent a P:roduct Key Code along with the Serial Number. When I downloaded the program, for some reason it put me on a free 30 day trial period of Lightroom. Now that the trial has ended, I cannot get the program to accept the Serial # they gave me.  I have called Amazon and Adobe and have been waiting a very long time on hold with Adobe.



      Has anyone else encountered this problem and how did you get it solved?