7 Replies Latest reply on Jun 16, 2015 10:46 AM by pworcester

    Photoshop Elements 13 Error 16

    DreamDancer82 Level 1

      I'm having an issue with Photoshop Elements 13. Whenever I open it, it tells me there is a configuration error, and then it asks me to uninstall and then reinstall. I downloaded PSE 13 from Adobe's website in December of 2014, and it was working fine until now. I have uninstalled and reinstalled about five times now, and it still gives me the same error message. I have also searched via Google for help, and I found an article about resetting the permissions of the SLStore and Adobe PCD folders, but those didn't help. It was still giving me the Error 16. I'm very frustrated with this. Is there anything else I can do to fix this?

       

      PS: I'm a Mac user, under OS X 10.10.2, Yosemite. This was what I was using when I bought and downloaded PSE 13.

       

      Screen Shot 2015-03-31 at 12.13.05 PM.png