Is that really the message? I haven't seen that one before.
yes, but two things to note, once I select a photo to edit, it will shrink to allow the tool bar to display, sometimes the bars will be grayed out, other times it will stay totally blank for a few seconds. Then I touch the cloud in the upper right and that is the status that is shown.
another note, editing with the new iPad was blazing fast up until about 10 days ago when this issue started. I tried to upload 212 JPEG photos to a catalog this week and it took 3-4 hours over two days. 5 mps upload speed.
hi have a similar issue here, iPad 3 with 32mb
Lightroom mobile doesn't load development image, I can only see the preview in low resolution and development toolbar stays empty
I already tried uninstalling lightroom and reinstalling it, no change
Hi Marco. A couple of questions. Does this occur to all of your photos? What happens when you swipe to the next photo? Are you on wifi or cellular? - Guido
this occurred to all my photos on June 9th. I was able to load development images early morning on June 10th but now I see my changes are not synchronized back in Lightroom on PC
I can see my edits (mostly flagging, cropping) in iPad, iPhone and web version but desktop lightroom does not show them
How can I force desktop version to sync again with cloud?
I tried already to restart lightroom and pause/restart cloud sync but nothing changes.
After running Lr mobile on my iPhone 6s for about 2 weeks, I ran into this problem (only for some of the images). My workaround is to delete the app then install it again. It usually will work for a day or two, then the issue will resurface. It's been 6 months since the first post of this thread, yet Adobe has not yet given any update on the issue. Very disappointing.
Marco and Shepherd.
Could you both send me a LR Desktop diagnostig log - best as a private message with a downloadable dropbox link.
You can trigger the log via LR Desktop preferences -> Lightroom Mobile and when you hold down the alt key you will notice a generate diagnostic log button
Same thing happening here. Noticed that I only get this message (loading development version) if I delete the photo I'm editing from the Camera roll on the mobile device. If I don't delete the camera roll photo, I can edit in LR mobile. I might add that no matter how long I wait the development version never loads onto my iPad. What I want to do is to be able to edit in LR mobile even if I have deleted the original from camera roll. I don't want all of my photos taken with the LR camera to remain in my camera roll or photo stream.
With the current version the photo needs to be synced to the back-end before you can delete it. We will improve this with out next update. - Guido
what does that even mean - what do you mean by the backend?
This is becoming a really huge problem. It makes me mobile useless for culling.
I erased the app multiple times. Reloaded there catalog.
Is there a fix in sight.
I'm on Android.
I'm having the same problem. After the latest update my LR mobile has been giving me the same message and the image never loads. It has gotten very frestursting.
Hi. Eric, could you try to force quit and restart Lr Mobile and let me know if that helps.
If not, could your send me a Lr Mobile diagnostic log . The Lr Mobile app log can be triggered when you open up the Lr Mobile settings via the top left Lr-icon in collection view and when you the long press the top left LR Icon within the settings panel a diagnostic log will be generated and attached to your local mail client.
In addition do you see this for each of your photos?...and are these photos imported from your mobile device or originated from Lr Desktop
Thank you for taking the time to respond! I have tried to force quit restart, log out, and delete the app. Nothing changes.
I have just sent my diagnosis via my email.
And i I see this message for about 95% of my photos but even those take 3-4 minutes to load to edit. And all of my photos have been imported from LR desktop.
Yep, same thing happens to me.
'The photo failed to load
Loading development version'
Each photo taking a 1/2 minutes.