2 Replies Latest reply on Apr 1, 2015 7:20 AM by A.T. Romano

    Premiere Elements 13 error message ' software appears to be counteerfeit'

    exmetsolutions

      I bought the 64 bit Premiere Elements 13 from the official Adobe site yesterday but on installation an error message came up saying 'adobe genuine software verification failure...appears to be counterfeit'  Unlike similar issues on other parts of these forums this error message does not contain any link to help fix the issue, it just says exactly that. The system = Windows 8, 64 bit. Any solutions gratefully received.