Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
Your card has been charged just once.
When Adobe receives an order that is paid by a debit or credit card, Adobe confirms the card's validity by processing a temporary charge. This charge is called an authorization which drops off automatically within a few days.