1 Reply Latest reply on Jan 22, 2016 6:37 AM by Andy($)

    Email links land on blank page. How do I fix this??

    Justin Bosco

      I'm putting together a sell sheet for a client and wanted to include email links in the document. I followed the instructions in the following resource to a T:


      InDesign Help | Hyperlinks


      However, when I export the document and click the links, instead of opening in an email message, the link opens a blank page in my chrome browser. Is this something I'm doing wrong within inDesign, the export process, or is it perhaps a setting in Outlook or Chrome? The client has the same issue when they open on their computer. Additionally, the link shows this when you hover over it" mailto:jlynch%40ashlandcap.com?subject=".


      Is anyone aware of how to fix this issue? Thanks in advance for your help!