1 Reply Latest reply on Apr 3, 2015 3:10 PM by rrbv1

    Adobe Photoshop CC 2014 has stopped working

    rrbv1

      Fresh installation...paid today...downloaded today...using software today...

       

      When I try to save an adobe pdf to my laptop's c drive after I edit text on it in photoshop.

      No problems with the first doc with more graphics and less text edited.

       

      System info:

      Win7Pro SP1

      Dell Vostro 3500

      Intel Core i7 M640 @ 2.80Ghz

      4 GB RAM (2.68 Usable)

      32-bit OS

       

      Display info: NVIDIA GeForce 310M

      Driver Version: 8.16.11.8990

       

      Adobe Problem signature:

        Problem Event Name: APPCRASH

        Application Name: Photoshop.exe

        Application Version: 15.2.2.310

        Application Timestamp: 5480306d

        Fault Module Name: MMXCore.8bx

        Fault Module Version: 15.2.2.310

        Fault Module Timestamp: 54803980

        Exception Code: c0000005

        Exception Offset: 0004019a

        OS Version: 6.1.7601.2.1.0.256.48

        Locale ID: 1033

        Additional Information 1: 0a9e

        Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

        Additional Information 3: 0a9e

        Additional Information 4: 0a9e372d3b4ad19135b953a78882e789