1 Reply Latest reply on May 2, 2015 1:06 PM by jimmity69

    Installed 3M cloud library and can't remove the authorization from ADE

    ab17102696

      I installed ADE 4.0 for Mac but also have 3M cloud library, used its ID instead of the Adobe Digital ID.  I can't seem to deauthorize it.  Has anyone got a solution for this?  Thank you.

        • 1. Re: Installed 3M cloud library and can't remove the authorization from ADE
          jimmity69

          I still have ADE 3.0 (for Windows) installed on my PC. I was able to deauthorize using 3.0 (using ctrl-shift-D to deauthorize in 3.0 doesn't require a username and password) -- Then I could re-authorize 4.0 w/ my AdobeID. Hope this helps.

           

          I found another possible solution from this thread: Re: unable to erase authorization

          Mac:
          Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
          ADE will be deauthorized now.
          Now Authorize ADE again.

           

          Windows:
          Choose Start > Run.
          In the Open text box, type regedit and then press Enter. The Registry Editor opens.
          In the left pane of the Registry Editor, locate the following registry key:
          HKEY_CURRENT_USER\Software\Adobe\Adept
          Right-click the Adept key and choose Delete.
          In the Confirm Key Delete dialog, click OK.

          Your authorization will be deleted.
          ADE will be deauthorized now.
          Now Authorize ADE again.