I have an Imac running Yosemite, and the version of Lightroom is 7.1 installed las week; it crashes when I want to choose a directory to export my files, and when I want to export as a new catalog; etc. the program did well until yesterday when I deleted some files from the library.
Is there an error message? If so, quote it exactly, word-for-word, verbatim.
Is there a particular action in Lightroom that seems to cause the crash?
When the crash happens, do you have to restart your computer, or is it just Lightroom that crashes?
What is your operating system? How much memory do you have?
Thank you dj_paige for your interest in solving my problem, I found today that my Photoshop program es crashing too, my operation system is OSX-Yosemite, and and 250GB free memory; the crash happens when I try dig into the upper menus of the LR and Photoshop programs.
250GB free memory
This is disk space, not memory. Please tell me how much memory your computer has.
the crash happens when I try dig into the upper menus of the LR and Photoshop programs.
Can you please be specific and state exactly what menu item(s) you are referring to?
I don't see an answer to my question: "When the crash happens, do you have to restart your computer, or is it just Lightroom that crashes?"
We need clear and specific answers to ALL of these questions if we are going to be able to help in any way.
My computer has 500 GB memory.
Mario, that isn't the appropriate answer, most computer's memory has something like 4GB or 8GB or 16GB. It is not disk space. We are not asking about disk space.
Furthermore, we have been asking questions repeatedly, and you don't provide answers. I see several questions that have not been answered in my previous message. If we don't get these answers, we can't help you.
Sorry DJ for the wrong answers, I hope this time I'll guide you through the appropriate ones.
Computer memory: 4 GB
The error message is a very large document, let me know if you want me to copy and paste it to you.
When the program crashes I only have to star the Lightroom program .
The program crashes when I try to open a new folder, or when I try to export files as new catalog and also when I try to choose a different file where I'd like to import my photos.
Thank you again for your patience.
Mario, can you make screen shots?? Also where are you located??
Hi Geoff, I live in Colombia and here I'm sending you the one page of the
screen shot, if you want the comple inform please let me know.
Captura de pantalla 2015-04-04 a las 6.01.13 p.m.
2015-04-04 17:02 GMT-05:00 Geoff the kiwi <firstname.lastname@example.org>:
My pro created by Geoff the kiwi
<https://forums.adobe.com/people/Geoffthekiwi> in Photoshop Lightroom
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