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ADE will not recognize my Kobo Glo

New Here ,
Apr 03, 2015 Apr 03, 2015

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ADE will not recognize my Kobo Glo, and it doesn't show up on my drive list either.  I just borrowed a library book for the first time and can't get it on my ereader.  All instructions so far that I have read are confusing and seem unsuccessful in the end anyway.  Anyone have a definite answer as to why it is not being recognized?

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